Let’s face it. There’s a lot of defensiveness at work. It’s part of the human condition. Despite how much of it we face (and exhibit) leaders around the world struggle to easily address defensiveness. And because continuous improvement is essential for reaching our goals, we need tools for addressing defensiveness at work. So… Let’s look […]

What’s this? This is episode 2 of our new show… It Ain’t Easy Being a Human. In this episode, we explore the importance of the tremendous impact leaders can have on the emotional experience, and the sense of wellbeing of the people in their care. Main Points… 1. When your people believe you may be […]

Improve accountability with Support vs. Challenge You want to improve accountability in your team. This is the third and final installment of our Leader’s Accountability Guide. Did you miss the first or the second installment in this series? You’ll get more out of this entry if you go back and read those first. In installment […]

The Accountability Culture Formula In the first installment of this series on improving accountability on your team, we talked about three surprises. We busted three myths.  And now we’ll look at the “how to” of creating an environment of accountability. To be entirely too simplistic about it, there’s an Accountability Culture Formula. Leaders who implement […]

“How can I improve accountability in my team?” That’s the question we get again and again. Sometimes that question comes in different words. And when we dig in, we often find this is the question underneath. Looking for Accountability in Your Team A breakthrough in accountability on your team could become your company’s unfair advantage. […]

We get a lot of people asking us about the ‘F’-word. Feedback Almost every question we get is about how to deliver effective feedback. And that’s a great question. Often overlooked and at least as important… How to receive feedback. People who receive feedback well perform better. They learn and grow faster. They develop more […]

MGW #24 –  How To Fire People Welcome back to the newly relaunched Mighty Good Work with your hosts Aaron Schmookler, Co-founder and Trainer of The Yes Works and Kristin Adams, Co-director of Startup Grind and first time founder of ALL2.  Last episode we discussed shifting both the thought process surrounding, dialogue about and facilitation of […]

MGW #23 – How to Retain Talent Welcome to the Mighty Good Work relaunch. The focus hasn’t changed – this is still a podcast for people who want to make work a place worthy of the time we dedicate to it and for leaders and aspiring leaders who are committed to inspiring the same.  We’ve […]

Team maintenance is easy to overlook. You’ve got stuff to do. Your team has stuff to do. THE PROBLEM People are the best part of your business, and they’re the hardest part. Your team has an operating system, an engine, that defines the way it functions. Company culture. And Deloitte gives us a few striking […]

Fear of the unknown is one of the great performance killers. It doesn’t have to be. Embrace the Fear We’ve got a choice. We can freeze. Or flee. Or fight.  Most of us clench our jaw, grit our teeth, hold our breath, and try to face down the fear. That’s the circumstance in which fear […]

We recently conducted a workshop on cultivating a high-performance, collaboration culture at HR West in Oakland. Here’s a teaser. Feedback is a critical component. A Common Critical Feedback Error At one point, a CEO in our workshop loudly bragged. “Here’s what I do. My executive assistant knows she’s doing a good job when she doesn’t […]

Accountability: an obligation or willingness to accept responsibility or to account for one’s actions Who’s it for? Accountability is one of the biggest concerns for leaders today. It’s a word I hear multiple times daily. At The Yes Works, we very often get the question, “How do I hold people accountable?” People resist accountability when they […]