Why No Feedback Is Very Bad Feedback

We recently conducted a workshop on cultivating a high-performance,…


Who Is Accountability For?

Accountability: an obligation or willingness to accept responsibility or to…


Why Culture Eats Strategy for Breakfast

“Culture eats strategy for breakfast.” Says who? Often, it’s…


Empathy Without the Pity Party Pitfall

Empathy is a relatively new buzzword in discussions of corporate leadership.…