Unemployment… 3.5%. Burnout percentage, unknown. Open seats you may be having trouble filling. When it comes to their teams, one of the top concerns we’re hearing from business leaders is burnout. “My team’s burning out. I’m burning out. I can’t afford for the people I have to burn out.” The conventional wisdom is that to […]
Why Cultivate a “Change-Ready” Company Culture? We want to have fun at work. And there’s a paradox — stasis is not fun, and yet we resist change and fall into habit. The logistics of corporate change are often planned meticulously. No matter how complex a business, the mechanical variables of change execution can be identified, […]
“How can I improve accountability in my team?” That’s the question we get again and again. Sometimes that question comes in different words. And when we dig in, we often find this is the question underneath. Looking for Accountability in Your Team A breakthrough in accountability on your team could become your company’s unfair advantage. […]
We get a lot of people asking us about the ‘F’-word. Feedback Almost every question we get is about how to deliver effective feedback. And that’s a great question. Often overlooked and at least as important… How to receive feedback. People who receive feedback well perform better. They learn and grow faster. They develop more […]
Fear of the unknown is one of the great performance killers. It doesn’t have to be. Embrace the Fear We’ve got a choice. We can freeze. Or flee. Or fight. Most of us clench our jaw, grit our teeth, hold our breath, and try to face down the fear. That’s the circumstance in which fear […]
We recently conducted a workshop on cultivating a high-performance, collaboration culture at HR West in Oakland. Here’s a teaser. Feedback is a critical component. A Common Critical Feedback Error At one point, a CEO in our workshop loudly bragged. “Here’s what I do. My executive assistant knows she’s doing a good job when she doesn’t […]
Accountability: an obligation or willingness to accept responsibility or to account for one’s actions Who’s it for? Accountability is one of the biggest concerns for leaders today. It’s a word I hear multiple times daily. At The Yes Works, we very often get the question, “How do I hold people accountable?” People resist accountability when they […]
“Culture eats strategy for breakfast.” Says who? Often, it’s said to be Peter Drucker — management guru for the ages. Why? How does culture eat strategy for breakfast? Who do you imagine will perform better… A team of competent, motivated, collaborators without a plan at the start of the day, or a team of arrogant, […]
Empathy is a relatively new buzzword in discussions of corporate leadership. And it’s a good thing. Without empathy, leaders cannot profoundly effect employee engagement, motivation, and performance. With empathy, they can. Empathy alone can be disastrous. It’s important to be able to relate to one another’s feelings, to understand where one another is coming from, […]
There are a number of factors contributing to the prevalence of mind-numbing corporate training programs out there that don’t lead to change. In this video, 4 reasons and remedies.It’s not a lack of great information. And it’s not a shortage of well-meaning corporate training providers. I blame school. It’s the model we all have for […]
With just 5 cents, you can make a major upgrade to your company culture. And are you ready for the kicker? You don’t even have to spend the five cents. You can keep your money and still get the upgrade. Look in the sofa cushions, grab five pennies, and read on. COMPANY CULTURE There’s a […]
Like this content about workplace conflict, but want to hear about it instead of reading about it? Here’s the companion podcast episode.) If you’ve got two people who interact, sooner or later, they’re going to come into conflict. It’s a fact of human relationships. This article is about transforming conflict and using it to your […]