Category: Crisis Management
Unemployment… 3.5%. Burnout percentage, unknown. Open seats you may be having trouble filling. When it comes to their teams, one of the top concerns we’re hearing from business leaders is burnout. “My team’s burning out. I’m burning out. I can’t afford for the people I have to burn out.” The conventional wisdom is that to […]
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A championship swimmer nearly drowned while professional lifeguards watched, and there are critical lessons for you as a business leader if you don’t want your company to drown while your people look on. What’s a near-drowning got to do with your company policy? Glad you asked… Story Time Here’s the story in brief. Immediately after […]
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Like this content about workplace conflict, but want to hear about it instead of reading about it? Here’s the companion podcast episode.) If you’ve got two people who interact, sooner or later, they’re going to come into conflict. It’s a fact of human relationships. This article is about transforming conflict and using it to your […]
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Are you in sales? Do you have a boss or have people working for you? Got people working with you? Do you work with people? If you answered “yes” to any of these questions, there are people who expect things from you. The question is, are their expectations consistent with the reality you are prepared to deliver? Will you […]
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It’s natural to slow down this time of year. The days are shorter, and we’re biologically programmed to slow down. There’s a break from Christmas through new years when many businesses all but shut down. We’re all thinking about family and friends — as we should. And we’re surrounded by so many messages about ending, […]
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I made a new friend. One day, we almost killed each other. Then, we spent that afternoon together in misery. Next, we formed a company to teach others to do what we had done — at work. You can do it too at your work. I’m getting ahead of myself. Meeting: Adam and I worked together […]
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GUEST: Dana Manciagli — Global Career Expert: Speaker and Private Coach www.DanaManciagli.com https://www.linkedin.com/in/danamanciagli Over decades, Dana Manciagli amassed skills and insights into good work and career wisdom while working at such companies as Avery, SeaLand, Kodak and Microsoft. Now, she gives others the benefit of that wisdom as an author, blogger, keynote speaker, career […]
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Last week, you read about the problems on Jack’s team. They were significant. Some people were at each other’s throats. Some people simply weren’t speaking to one another. Others were simply disappointed to be working in such a contentious setting. Productivity and work product were suffering. And now, the exciting conclusion… THE RESULTS: Four weeks […]
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THE TEAM: 12 engineers make up the operations team supporting the IT department of a large school with 25K employees. “You undercharged me.” — Jack, the Team Leader THE SITUATION: When Jack, the Operations Team leader, reached out to us, he cited communication and cohesion challenges on his team. We soon learned that he […]
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I’ve taken a lesson in failure from my fourteen month old baby daughter. She does fail forward with the best of them. I know “fail forward” is a bit of a controversial maxim. With all that I’ve heard and read on both sides, I think it’s primarily a semantic argument. So, whatever your thoughts on […]
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Tracy and Cal work for a company that names “Collaboration” as a core value, but no one has ever defined collaboration. Tracy and Cal head back to their desks after the meeting. Tracy says, “Cal, You told me last month when I started working here that you were going to have my back.” Cal says, […]
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Great Goals Are Bigger Than You I’ve been looking back at my 2015, and in a life I’m proud of, this may be my best year yet for setting and reaching goals. I’ve watched and nurtured my baby daughter grow into a gregarious, curious, and precocious toddler. I’ve watched and nurtured our baby company grow, […]
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