Like this content about workplace conflict, but want to hear about it instead of reading about it? Here’s the companion podcast episode.) If you’ve got two people who interact, sooner or later, they’re going to come into conflict. It’s a fact of human relationships. This article is about transforming conflict and using it to your […]

It’s often said in business, but rarely written in so many words: “Shit happens.” Sometimes, the shit that happens is our responsibility, and it lands on others.  Sometimes, hell, it hits the fan, and lands on a great many people. At these times, there’s damage to repair. So, humans have invented the apology. Properly deployed, the […]

Everything is an offer. That’s a principle that we at The Yes Works teach.  An “offer,” in an improv context, is some bit of information provided to you for your creative use.  We can take creative inspiration from absolutely anything in our environment—from something someone says, from the tone with which they say it, or […]