Like this content about workplace conflict, but want to hear about it instead of reading about it? Here’s the companion podcast episode.) If you’ve got two people who interact, sooner or later, they’re going to come into conflict. It’s a fact of human relationships. This article is about transforming conflict and using it to your […]

I made a new friend. One day, we almost killed each other. Then, we spent that afternoon together in misery. Next, we formed a company to teach others to do what we had done — at work. You can do it too at your work. I’m getting ahead of myself. Meeting: Adam and I worked together […]

Tracy and Cal work for a company that names “Collaboration” as a core value, but no one has ever defined collaboration. Tracy and Cal head back to their desks after the meeting. Tracy says, “Cal, You told me last month when I started working here that you were going to have my back.” Cal says, […]

By Aaron Schmookler, Adam Utley, and Rachel Lionheart (in collaboration)   Most leaders, when asked, say that their team has the skills it needs to perform better than average. When asked specifically about communication, however, they say it needs to get better.  When asked about teamwork, they say it needs to get better.  When asked […]