Leaders, You Must Manage Your Outsized Emotional Impact on Others

What’s this? This is episode 2 of our new show… It…


How to improve accountability in your team

Improve Accountability in Your Team - 1

"How can I improve accountability in my team?" That's the question we get again…


Receiving the F-word: Feedback

We get a lot of people asking us about the ‘F’-word. Feedback…


Team Maintenance: Teams Need Tune-Ups

Team maintenance is easy to overlook. You’ve got stuff to do. Your team…


How to deal with fear of the unknown so work can be fun

Fear of the unknown is one of the great performance killers. It doesn’t…


Why No Feedback Is Very Bad Feedback

We recently conducted a workshop on cultivating a high-performance,…


Who Is Accountability For?

Accountability: an obligation or willingness to accept responsibility or to…


Why Culture Eats Strategy for Breakfast

“Culture eats strategy for breakfast.” Says who? Often, it’s…


Empathy Without the Pity Party Pitfall

Empathy is a relatively new buzzword in discussions of corporate leadership.…