Leaders, You Must Manage Your Outsized Emotional Impact on Others

What’s this? This is episode 2 of our new show… It…


How to improve accountability in your team

Improve Accountability in Your Team - 1

"How can I improve accountability in my team?" That's the question we get again…


Receiving the F-word: Feedback

We get a lot of people asking us about the ‘F’-word. Feedback…


How to deal with fear of the unknown so work can be fun

Fear of the unknown is one of the great performance killers. It doesn’t…


Why No Feedback Is Very Bad Feedback

We recently conducted a workshop on cultivating a high-performance,…


Who Is Accountability For?

Accountability: an obligation or willingness to accept responsibility or to…


Unexpected Link Between Dress Code and KPIs

There’s a link between your company’s dress code and the…


non-verbal Micro-responses

Non-Verbal Matters

Today I’m thinking about the unconscious communications we all make.…


Five Cent Company Culture Upgrade

With just 5 cents, you can make a major upgrade to your company…